"CCTraining" is a trading name of "JOCH Innovations Ltd" Company Number 11112883 registered in England and Wales.

The Customer agrees to engage CCTraining ("Joch Innovations Ltd") to arrange training services on the terms and conditions set out in this agreement. By submitting a booking form, the Customer agrees to be bound by these terms and conditions.

The Customer understands that CCTraining arrange courses and training for Customers via their network of UK Training Partners. CCTraining ensures that all of the Training Partners and Tutors they use to deliver training are fully licenced to deliver the training and are accredited with the awarding bodies they represent for each course listed.

 

1. Definitions

"Attendees" means those person notified by the Customer to CCTraining who will attend the Location to receive the Services;

"Cancellation Charges" means the cancellation charge to be paid by the Customer to CCTraining more particularly defined in clause 6

"Course Date" means the date agreed between CCTraining and the Customer;

"Customer" means the party that contracts with CCTraining for the Services;

"Data Protection Legislation" means all data protection and privacy legislation, regulations and guidance applicable in respect of a party from time to time including, without limitation as applicable the General Data Protection Regulation (EU) 2016/679 and Data Protection Act 2018 (or, in the event that the UK leaves the European Union, all legislation enacted in the UK in respect of the protection of personal data) and the Privacy and Electronic Communications (EC Directive) Regulations 2003

"Location" means the place at which the Services will be provided and detailed on the booking form;

"Payments" means the amounts to be paid by the Customer to CCTraining as course fees for the Services and listed on the booking form as may be varied by CCTraining from time to time;

"Personal Data" is as defined under the Data Protection Legislation.

"Services" means the services to be provided by CCTraining and our Training Partners to the Customer or a third party pursuant to clause 3.1 and more particularly as listed on the booking form or otherwise agreed;

"Working Days" means any day except a Saturday or a Sunday or any public holiday in England and Wales;

2. Appointment

Booking of the Services can only be made by the Customer via the online CCTraining booking form on the website.

The Customer appoints CCTraining to arrange the Customers requested training with our network of training partners to in return for the Payments.

 

3. Our Training Partners obligations

3.1 Subject to the Customer's compliance with these standard terms and conditions, Our Training Partners shall:

use reasonable endeavours to provide the Services at the Location on the Course Date and shall provide the Customer and the Attendees with reasonable access to the Location for the purpose of booking or attending a course;

exercise reasonable skill, care and diligence in providing the Services;

deliver all Services provided in English; and

be permitted to assign or subcontract the whole or any part of the Services without the consent of the Customer.

 

4. The Customer's obligations

4.1 The Customer shall:

ensure that the agreed Attendees attend at the Location on the Course Date at the agreed time to receive the Services;

ensure that the Attendees are sufficiently competent to receive the Services;

comply with and shall ensure that when at the Location, all Attendees comply with all reasonable instructions of our Training Partners and all applicable laws and policies (as may be notified to the Customer or the Attendees from time to time by our training partners);

withdraw any Attendee from attendance at the Location upon the reasonable request of our training partner.

pay the Payments on the due dates for payment; and

pay any applicable Cancellation Charges.

 

5. Cancellation and Transfer Charges

 

5.1 CCTraining and our network of Training Partners reserves the right to cancel or alter the Course Dates or the provision of Services or the Location and the individual or the organisation providing the Service or make reasonable variations to the courses without prior notice. In event of cancellation by our Training Partners, the booking will normally be transferred to the next available Course, unless the Customer specifically requests otherwise. Where the Customer cancels any Services or the Attendees fail to attend at the Location on the Course Date to receive the Services the following charges will be paid by the Customer to CCTraining:

 

Cancellation and non attendance:

 

5.2 Customers must provide 7 days notice for any cancellations or courses that require rescheduling. Any requests must be submitted via email to info@cctraining.org.uk. If we are notified within 7 days of the scheduled date, we will be unable to reschedule the test free of charge or issue a refund.

Any cancellation/refund requests 7 days or greater from the scheduled start time will incur a cancellation fee of £20.00 when the refund is processed

No Refund will be issued for Attendees that fail to attend at the Location on the Course Date to receive the Services.

5.3 The Customer may transfer a place on a course for one Attendee to a substitute Attendee free of charge.

 

9. Data Protection

9.1 We are the data controller of all Personal Data you provide when booking or enquiring about a training course. If you provide Personal Data about another person to us, you should provide them with this information concerning the processing of their personal data.

9.2 We collect and use this Personal Data to administer your training and comply with any legal obligations (if applicable). We also process the Personal Data, where permitted by law, for business analysis, fraud and crime prevention and to improve our services. These may involve disclosing your data to third parties such as HMRC and our insurers. In the event of company reorganisation, merger or buy out, it may be disclosed to a different group company.

9.3 For further information on how we process personal data please see our full privacy policy which is available at https://www.cctraining.org.uk/privacy. Our privacy policy sets out how to exercise your rights concerning your data.

 

10. Limitation of liability

10.1 CCTraining does not exclude its liability (if any) to the Customer for a breach of its obligations arising under Section 2 Sale and Supply of Goods and Services Act 1982; for personal injury or death resulting from its negligence; under Section 2(3) Consumer Protection Act 1987; for any matter which it would be illegal to exclude or to attempt to exclude its liability; or for fraud or fraudulent misrepresentation.

10.2 Subject to clause 9.1 the total liability of CCTraining to the Customer for any reason and upon any cause of action shall be limited to the amount of any Payments and other charges which the Customer has paid to CCTraining under this agreement.

10.3 Subject to clause 9.1, CCTraining will be under no liability whatsoever for any:

loss of profit (direct or indirect);

loss of revenue, loss of production or loss of business (in each case whether direct or indirect);

loss of goodwill, loss of reputation or loss of opportunity (in each case whether direct or indirect);

loss of data (direct or indirect);

loss of anticipated saving or loss of margin (in each case whether direct or indirect);

liability of you to third parties (whether direct or indirect); or

indirect, special or consequential loss.

 

11. Force Majeure

11.1 Neither party shall be liable for any delay or failure to perform its obligations if such failure or delay is due to Force Majeure.

11.2 For the purpose of this agreement, "Force Majeure" means any act, omission, cause of circumstance beyond the reasonable control of either party and shall include but not be limited to war, rebellion, civil commotion, strikes, lock outs, industrial disputes, fire, explosion, earthquake, volcanic eruption, act of God, flood, drought or other act or order of any government department, council or other constituted body.

 

12. Invalidity of any Provision

12.1 In the event of one or more of these terms and conditions or any part thereof being invalid, illegal or unenforceable in any respect, such term shall be deemed to be severed from the terms and conditions and the validity, legality or enforceability of the remaining terms and conditions shall not be affected or impaired.

 

13. Entire Agreement

13.1 This agreement constitutes the complete and exclusive statement of the agreement between the parties as to the subject matter hereof and supersedes all previous agreements with respect thereto.

 

14. General Terms

14.1 No variation of these terms and conditions will be effective unless agreed in writing by a Director of CC Training. All terms other than those expressly set out in this agreement are hereby excluded.

1.2 These terms expressly exclude any rights afforded any third party pursuant to the Contract (Rights of Third Parties) Act 1999.

 

15. Law and Jurisdiction

15.1 These terms and conditions and any non-contractual obligations arising out of or in connection with them shall be governed in all respects by the law of England. The parties agree that the courts of England shall have exclusive jurisdiction to determine any dispute arising out of or in connection with the Contract (including in relation to any non-contractual obligations).